Get help with sign-in, account access, privacy requests, safety tools, reporting, or another Drinkify feature.
Email support@drinkify.cc for account, privacy, safety, and technical help. Include only the details needed to locate the issue, and never send a one-time verification code.
Describe what happened, the screen or feature involved, and the approximate date and time. For an account issue, include your Drinkify handle if you know it. You may contact support from any email address; it does not need to be connected to the account.
Email Drinkify supportIf an older account is still tied to email, request a migration before creating a second account when preserving friends, messages, and other account data matters. A connected email address is not required to open the request. Include the Drinkify handle and former account email if known, and state that you need a phone migration. Never include a verification code. Drinkify verifies account ownership before moving account data to a different phone number.
Use the report action on the relevant profile, story, message, gathering, or gift when available. Include enough context for the content and account to be identified, but do not resend harmful media unless support specifically asks for it through a verified channel.
You can start an account-deletion request from the web without opening the app. The deletion page explains what to send and how identity verification works.
View deletion instructionsDrinkify is not an emergency service and support cannot provide emergency response. If someone may be in immediate danger, contact local emergency services or an appropriate local crisis resource.
Never send a one-time sign-in or admin verification code. Drinkify support should not ask for one. Remove unrelated personal information from screenshots before attaching them.
